Service terms

1. Who we are

CINready is a service of Quality House Florence, VAT no. 02729630463 · REA FI-704232, with registered office at Via Bonifacio Lupi 14, 50129 Firenze (FI), Italy. Email: info@qualityhouseflorence.com.

2. The service

We assist with preparing and submitting applications for CIN, CIR, municipal/SUAP notifications, Alloggiati Web and tourist tax, in the client's name and on their behalf under an authorisation.

This is an obligation of means: issuance, timing and outcomes depend on the competent public authorities. We do not provide legal or tax advice.

3. Quote and formation of the contract

The contract is formed when you accept the quote in writing, by email or signature. The quote states the price, what is included and any charges payable to authorities or third-party professionals.

4. Prices and payments

Prices and payment terms are those stated in the quote. The stated prices are final: no VAT is applied.

CINready service prices exclude any charges payable to authorities or third-party professionals, such as administrative fees, stamp duty, surveys or technical certifications. We always list these in the quote before starting.

5. Client obligations

The client must provide truthful, complete and current information and documents and remains responsible for the property's requirements, safety and habitability and for the accuracy of declarations made to authorities.

6. Consumer right of withdrawal

Consumers may withdraw within 14 days of the contract's formation, without giving a reason, by writing to info@qualityhouseflorence.com.

If you expressly ask us to start before the 14 days expire, withdrawing means paying proportionally for the service already provided. The right is lost once the service has been fully performed, if you expressly requested early performance and acknowledged losing that right (Art. 59(1)(a), Italian Consumer Code).

7. Standard withdrawal form — Annex I, Part B

To: Quality House Florence, Via Bonifacio Lupi 14, 50129 Firenze (FI), email info@qualityhouseflorence.com.

I/We hereby give notice that I/We withdraw from the contract for the provision of the following service: __________.

Requested on __________. Consumer name(s): __________. Consumer address(es): __________.

Consumer signature(s) (only if this form is submitted on paper): __________. Date: __________.

8. Liability

Our liability applies within the limits of the law. We are not liable for delays or decisions by public authorities, or for consequences of inaccurate, incomplete or outdated information or documents supplied by the client.

9. Complaints

Send complaints to info@qualityhouseflorence.com. We respond within 15 business days.

10. Governing law and courts

Italian law applies. For consumers, the court of the consumer's place of residence or domicile has jurisdiction; for clients acting as professionals, the Court of Florence has jurisdiction, subject to mandatory legal provisions.